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FAQ

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Discover Frequently Asked Questions from Our Support

On your first call with movers, tell the following basic details about your move:

  • Origin and destination locations,
  • What size house you are planning to move,
  • Approximately how many items you may have,
  • List of major items (bed, fridge, sofa, TV, AC, etc.),
  • Approx. date of moving,
  • Which floor you reside on (at both houses),
  • Whether lift is available or not in both buildings.

We currently support VISA, MasterCard and American Express, Google Pay, Apple Pay and Alipay. We also support these cards if they are registered on a foreign address.

For a full list of supported forms and features, check out our pricing page!

  • What services are included in the quotation?
  • What packing material are you going to use?
  • How much time will it take to complete the moving process?
  • What will be my expected delivery date?
  • Will I get any tracking ID?
  • What if I change my moving date?
  • Are there any additional/hidden charges in the cost quote?

You can mention an approximate date to get a rough estimate.

  • What services are included in the quotation?
  • What packing material are you going to use?
  • How much time will it take to complete the moving process?
  • What will be my expected delivery date?
  • Will I get any tracking ID?
  • What if I change my moving date?
  • Are there any additional/hidden charges in the cost quote?

  • Pack overnight bag with essentials.
  • Keep valuables and documents with yourself.
  • Click pictures of goods for proof of initial condition.
  • Take inventory of items before packing.
  • Reserve elevator/staircase beforehand.
  • Find a correct spot for parking truck.
  • Clear the pathway from house to truck.
  • Guide movers during loading-unloading.

For shifting locally within your city, it’s best to start looking for packers and movers near you at least 7 – 10 days before shifting date. For moving to a different city, it’s advisable to start searching for reliable relocation companies at least 20 – 30 days prior to the move.

  • If customers are not pleased with the references or if they face delays or cancellations without notice, we will provide alternative options of packers movers.
  • For more severe issues like poor quality services, price hikes during the move, disrespectful behaviour, or delay in delivery, we will resolve the issue by speaking to movers on customer’s behalf.
  • For extremely serious issues, we can provide the legal documents of moving companies and offer full support to customers in case of legal actions.

  • Pack overnight bag with essentials.
  • Keep valuables and documents with yourself.
  • Take inventory of items before packing.
  • Click pictures of goods for proof of initial condition.
  • Reserve elevator/staircase beforehand.
  • Find a correct spot for parking truck.
  • Clear the pathway from house to truck.
  • Guide movers during loading-unloading.

Ratings and reviews are an important source to analyse the reliability, service quality, and value for money of moving companies. Customer reviews can help understand the quality of services provided by any relocation service provider. They also highlight the various issues faced by clients and if there are any outstanding complaints against the movers.

  • If customers are not pleased with the references or if they face delays or cancellations without notice, we will provide alternative options of packers movers.
  • For more severe issues like poor quality services, price hikes during the move, disrespectful behaviour, or delay in delivery, we will resolve the issue by speaking to movers on customer’s behalf.
  • For extremely serious issues, we can provide the legal documents of moving companies and offer full support to customers in case of legal actions.

  • Furniture
  • Home Appliances
  • Electrical Equipment
  • Kitchen appliances
  • Antiques
  • Garden Equipment
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